Proof export troubleshooting
Recover when receipts exist but proof export fails, drifts, or looks incomplete.
Use this page when
Read this page when the decision and approval receipts exist, but the proof bundle or buyer-facing export still looks wrong.
Start with these checks
- the governed decision is visible
- the approval or auto-allow receipt exists
- the workspace scope is correct
- the intended artifact route is known
Common failure shapes
| Failure | First check | Why |
|---|---|---|
| No bundle appears | export destination and route | the closure may be valid but the target is wrong |
| Bundle appears but fields drift | decision vocabulary and receipt fields | the export layer is exposing inconsistent names |
| Approval exists but the buyer packet is weak | assurance packaging and artifact selection | the system closed, but the packaging is incomplete |
| Replay works but export does not | proof destination and artifact permissions | replay and export do not always fail for the same reason |
Recovery order
- re-run the first governed decision with the same workspace scope
- verify the receipt fields that should carry into export
- compare the expected bundle structure in the artifacts reference
- return to buyer-facing pages only after the export is structurally correct